As “Senior Associate – Technology Infrastructure”, you will be an individual contributor and responsible

for supporting and managing our Google Workspace environment, ensuring the smooth and efficient

operation of the Collaboration and Productivity tools. You will

 Manage and administer all aspects of Google Workspace services, including Gmail, Drive, Docs,

Sheets, Slides, Calendar, Meet, Chat, Groups, Sites and other related services.

 Manage user accounts, permissions, custom attributes and access controls.

 Configure and maintain security policies, including data loss prevention (DLP), spam filtering,

and mobile device management (MDM).

 Troubleshoot user issues and provide technical support, monitor system performance and

availability.

 Implement and manage Google Workspace integrations with other applications.

 Work closely with other IT team members to ensure seamless integration of Google Workspace

with other systems and infrastructure including Active Directory.

 Configure and maintain GCDS, GSPS, SSO (SAML, OAuth) with other 3rd party applications.

 Provide training and support to end-users on Google Workspace tools and best practices.

 Develop and maintain documentation for Google Workspace policies and procedures.

 Ensure compliance with relevant security and privacy regulations.

 Implement and maintain security best practices for Google Workspace such as CAP, MFA,

Content compliance, Email log search, Vault etc.

 Conduct regular security audits and risk assessments.

 Participate in and contribute to Google Workspace-related projects - evaluation and

implementation, including migrations, upgrades, and new deployments.

 The ideal candidate should have 6+ years of hands-on experience administering Google

Workspace in a medium to large enterprise environment.

 Strong understanding of Google Workspace core services and administration tools.

 Experience with Google Workspace security and compliance features.

 Knowledge of ITIL best practices.

 Experience with scripting or automation tools (e.g., GAM, Apps Script) is a plus.

 Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical

issues.

 Strong written and verbal communication skills with the ability to explain technical concepts to

non-technical audiences.

 Ability to work effectively both independently and as part of a team.

 Google Workspace certifications, exposure to Microsoft O365 platform are a plus.