We are hiring a Senior System Engineer with 5+ years of experience, including 3+ years in Data Engineering Support. The role involves Data Engineering, monitoring, and optimization with strong skills in Python, SQL, and cloud (AWS/Azure/GCP)
- Experience: 5–8 years overall, with at least 3+ years in a lead role handling production support.
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field is required.
- Provide L2/L3 production support for data engineering platforms and pipelines.
- Monitor, troubleshoot, and resolve issues in Azure Data Factory (ADF), Databricks, and SQL-based workflows.
- Manage data migration, ingestion, and transformation processes across multiple environments.
- Collaborate with data engineers, analysts, and business stakeholders to ensure smooth delivery of data solutions.
- Implement incident management, root cause analysis, and preventive measures to minimize downtime.
- Optimize performance of ETL/ELT pipelines and ensure adherence to SLAs.
- Automate monitoring and alerting processes using scripting (Python/PowerShell).
- Maintain documentation for production support processes, runbooks, and knowledge base.
- Participate in on-call rotations and provide timely support for critical issues.
- Ensure compliance with data governance, security, and quality standards.